Programme Manager

4 weeks ago

Fleet, Hampshire, United Kingdom CV Library Full time
Job Title: Programme Manager - Global Back Office Tools

CV Library is one of the UK's most successful online job sites, and we work with thousands of the biggest names in recruitment, along with well-known corporate clients. We were proudly voted Employer of the Year 2022 by the Thames Valley Awards.

Our Head Office is based in Fleet, Hampshire, with regional branches throughout the UK. We are currently in a phase of exceptional growth and performance and are now looking to aggressively build on that success.

Your Role in Our Mission:

You'll be the Programme Manager building the global back office tools we need to run and grow our business.

You will play a leadership role in this exciting and critical programme, building and leading a cross functional team. You will encourage, mentor and support the team and the wider business through this change, acting as the co-owner of our change programme alongside the business lead.

Your Key Responsibilities:

  • Lead the Dynamics 365 programme, owning every aspect of delivery including scope, requirements, business change, technical delivery and adoption
  • As co-owner of the change, take responsibility for the on time, on budget, on specification delivery
  • Lead, support and mentor the programme team, matching available resource to key programme deliverables
  • Own the various governance outputs, including programme reporting and governance meetings, communicating in a concise, action-oriented manner
  • Build ways of working across the team to ensure programme deliverables are aligned with internal and external customer needs, constantly using the voice of our customers to refine our approach
  • Keep a constant eye on the commercial commitments to deliverables made by our implementation partners, ensuring any issues are resolved or escalated
  • Partner with teams from across the business, working alongside our Business Change team, to drive adoption of the new systems and the delivery of the agreed outcomes and benefits
  • Challenge processes and ways of working across the business to help achieve our desired outcomes, aligned with our strategy and key principles
  • Build relationships across the business, working closely with colleagues at all levels. Regularly interface with senior leaders at Director and C-Suite level to support key decision making and maintain confidence in programme
  • Be a key member of the Global Platforms programme leadership team, driving the team and wider business to achieve our strategic goals on time and to the agreed cost / quality measures

Requirements:

  • You have significant experience as a Programme Manager, with a strong background in implementing ERP solutions in a Sales / Service or Finance domain. Experience implementing Microsoft Dynamics Customer Engagement and / or Finance & Operations is essential
  • Significant experience of leading and developing a cross functional delivery team
  • You are a creative problem solver, you'll know how to influence stakeholders at all levels to step back, understand the root cause of a problem and develop innovative solutions
  • You have excellent communication skills, both written and verbal, and can effectively convey complex technical and business concepts to stakeholders at all levels
  • You thrive in a dynamic and fast-paced environment and can adapt to changing priorities, whilst maintaining focus on the big picture in terms of strategic goals / timescales
  • You have a track record of delivering high-quality platforms on time and on budget, with a keen attention to detail and a focus on being better every day
  • You are a 'doer' and are not afraid to make decisions and take calculated risks to drive the platforms forward, ensuring that innovation, execution and business value are balanced

Benefits:

  • Excellent basic salary with generous bonus scheme
  • 25 days annual leave, plus additional days for your birthday
  • Regular team incentives and social events, including annual Christmas and Summer parties
  • Discounts with major cinemas and retailers, family days out, and much more
  • Life Insurance
  • Company Pension
  • Unlimited access to learning platforms (books, videos, webinars and training sessions)
  • Employee Assistance Programme (Mental Health & Well-being support)
  • Great culture and work environment

We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

Due to the onsite requirement for this role, it would be most suitable for UK based candidates. All applicants must already hold the Right to Work in the UK.

Click on the link below to find out more about CV-Library careers:

https://www.cv-library.co.uk/work-for-us

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