Senior Residential Care Manager

3 weeks ago


Eastleigh, Hampshire, United Kingdom Cinnamon Care Full time
Care Team Leader Job Description

About the Role:

We are seeking a skilled and experienced Care Team Leader to join our team at Sunnybank House, a luxurious residential and dementia care home in Eastleigh. As a key member of our management team, you will be responsible for ensuring excellence in resident care, providing outreach and support to families, and retaining dedicated Senior Care Assistants and Care Assistants.

Main Responsibilities:

  • Co-ordinate the resident assessment process, ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
  • Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach.
  • Work hands-on with the team to ensure the appropriate levels of care are in place always.
  • Deliver and manage the medication administration processes, ensuring robust auditing procedures, including those surrounding pharmacy processes, and identify any training needs.
  • Recruit the care team through the Cinnamon process, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis.
  • Regularly communicate with family members regarding resident needs and progress.
  • Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator.
  • Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas.
  • Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always.

Requirements:

  • NVQ 3 essential, NVQ 4 in Care and Registered Managers Award or QCF Level 4 Diploma in Management (desirable but not essential).
  • Two years experience in long-term care or similar industry.
  • Experience of planning, implementing, evaluating and clearly documenting care delivery.
  • Experience of working with older people.

What We Offer:

A Top 20 Care Home Group 2024, and Awarded One Of The UKs Best Companies To Work For, we offer a competitive salary, excellent benefits, and a supportive working environment.



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