Compliance and Risk Leader

5 days ago


London, Greater London, United Kingdom Reward Full time
Job Description

We are seeking a highly skilled and experienced professional to join our team as a Head of Risk Management at Reward. This is a key leadership role that requires a deep understanding of risk management frameworks, compliance regulations, and industry best practices.

Key Responsibilities
  • Risk Management:
    • Develop and implement comprehensive risk management frameworks and strategies to ensure the organization's risk profile is aligned with its strategic objectives.
    • Identify, assess, and mitigate operational, financial, legal, and strategic risks to minimize potential losses and maximize opportunities.
    • Monitor and report on risk exposure and the effectiveness of risk management processes to senior management and the board.
    • Conduct regular risk assessments, audits, and implement corrective actions to ensure compliance with regulatory requirements and industry standards.
    • Advise senior management on risk-related issues and recommend mitigation strategies to ensure the organization's risk profile is managed effectively.
  • Compliance Management:
    • Ensure compliance with all relevant laws, regulations, and industry standards, including PCI DSS, ISO 27001, ISO 9001, EcoVadis, and BCorp.
    • Develop, implement, and maintain compliance policies and procedures to ensure adherence to regulatory requirements and industry standards.
    • Oversee compliance training programs for employees to ensure they understand their roles and responsibilities in maintaining compliance.
    • Monitor adherence to internal policies and conduct compliance audits to identify areas for improvement.
    • Report compliance issues and breaches to senior management and regulatory bodies in a timely and transparent manner.
    • Maintain accountability for certifications and ensure that all necessary documentation is up-to-date and compliant.
    • Manage external audits and due diligence exercises from banks, merchants, and partners to ensure compliance with regulatory requirements and industry standards.
  • Policy Development:
    • Develop and update risk and compliance policies and procedures to ensure they are aligned with regulatory requirements and industry standards.
    • Ensure effective communication and implementation of policies across the organization to ensure compliance and risk management.
    • Stay current with regulatory changes and industry best practices to update policies and procedures accordingly.
  • Leadership and Collaboration:
    • Collaborate with departments to integrate risk management and compliance into business processes to ensure a culture of risk awareness and compliance.
    • Act as a key contact for regulatory authorities and external auditors to ensure compliance and risk management.
    • Promote a culture of risk awareness and compliance throughout the organization to ensure that all employees understand their roles and responsibilities in maintaining compliance.
  • Reporting, Analysis, and Corporate Sustainability:
    • Prepare and present reports on risk and compliance activities to executive team and board to ensure transparency and accountability.
    • Analyse trends and provide insights to support strategic decision-making to ensure the organization's risk profile is managed effectively.
    • Develop key risk indicators (KRIs) and key performance indicators (KPIs) for monitoring program effectiveness to ensure compliance and risk management.
    • Propose, draft, and implement strategies and policies for corporate sustainability to ensure the organization's long-term success.
    • Evaluate sustainability program efficiency and recommend improvements to ensure the organization's risk profile is managed effectively.
  • Additional Responsibilities:
    • Act as the Data Protection Officer to ensure compliance with data protection regulations and industry standards.
    • Oversee business continuity plans and annual Business Impact Analysis (BIA) to ensure the organization's risk profile is managed effectively.
    • Ensure Information Assets, Key Suppliers, Data Retention, and Information Security (IS) repositories are current and compliant to ensure the organization's risk profile is managed effectively.
    Skills, Knowledge, and Expertise
    • Strong Knowledge and Expertise:
      • In-depth understanding of risk management frameworks, compliance regulations, and industry best practices in compliance and governance.
      • Proficiency in risk management and compliance software/tools to ensure effective risk management and compliance.
      • Extensive knowledge of common information security management/governance frameworks, such as PCI DSS and ISO 27001, to ensure compliance and risk management.
      • Ability to drive and manage Quality Management (ISO9001), BCorp, and EcoVadis assessments to ensure compliance and risk management.
      • Up-to-date knowledge of standards and operating methods in the card payment industry to ensure compliance and risk management.
    • Analytical and Problem-Solving Skills:
      • Excellent analytical, problem-solving, and decision-making capabilities to ensure effective risk management and compliance.
      • Broad and pragmatic thinker, able to interpret information quickly and present clear, reasoned arguments to ensure effective risk management and compliance.
    • Communication and Interpersonal Skills:
      • Exceptional communication and interpersonal skills to establish relationships and influence key stakeholders at all levels of the organization.
      • Ability to establish relationships and influence key stakeholders at all levels of the organization to ensure effective risk management and compliance.
    • Adaptability and Resilience:
      • Ability to work effectively under pressure and manage multiple priorities to ensure effective risk management and compliance.
      • Adaptable to a fast-paced and changing environment to ensure effective risk management and compliance.
    • Attention to Detail:
      • Thorough and accurate, capable of identifying key issues without getting lost in the detail to ensure effective risk management and compliance.
      • Ability to manage tight processes with a focus on accuracy and attention to detail to ensure effective risk management and compliance.
    • Educational and Support Role:
      • Provide support, education, and training to colleagues to build risk awareness within the organization to ensure effective risk management and compliance.
      • Demonstrable ability to act as a leading authority on information security, providing guidance on the governance and management of information security risks to ensure effective risk management and compliance.


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