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Night Manager

2 months ago

Bristol, Bristol, United Kingdom Village The Hotel Club Full time
Unlock Your Potential as a Night Manager at Village Hotel Club

Are you a natural problem-solver with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments where no two nights are ever the same? As a Night Manager at Village Hotel Club, you'll play a vital role in ensuring our guests have an unforgettable experience, even after the sun goes down.

Key Responsibilities:

  • Lead a high-performing night team to deliver outstanding service and maintain a safe and secure environment
  • Proactively solve problems and think on your feet to ensure seamless operations
  • Build strong relationships with other departments to drive collaboration and excellence
  • Support the hotel's overall goals and objectives, contributing to a culture of continuous improvement

What We Offer:

  • Complimentary leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many high street brands
  • A range of well-being and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days
  • Excellent reward and recognition incentive schemes
  • Monthly well-being programme for all employees
  • Anniversary rewards for key milestones of service
  • Holiday purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme

What We're Looking For:

  • Great customer service skills
  • Intuitive problem-solving abilities
  • Ability to build relationships with other departments
  • An approachable personality

Please note: All offers are subject to successful DBS checks in this role.

Come and be part of something new and special - Work, Grow, and Play the Village Way