Sheffield Customer Support Representative

4 days ago


Sheffield, Sheffield, United Kingdom Aon Hewitt Full time

**Job Description:**

We are seeking a highly skilled and customer-focused Sheffield Customer Support Representative to join our team on an initial fixed term contract basis. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely support to our clients.

The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to handle challenging interactions. Previous experience in pensions or contact centre environments is not required, as full training will be provided to ensure your success in this role.

**Key Responsibilities:**

  • Delivering excellent customer service through direct customer contact via telephone or face-to-face interaction
  • Providing accurate information from knowledge/customer databases
  • Helping customers complete documentation

**Why Work with Us:**

  • Competitive salary: £25,000 - £30,000 per annum (dependent on experience)
  • Bonus scheme
  • Comprehensive benefits package
  • 25 days holiday
  • Flexible benefits including healthcare and additional holiday

**Our Values:**

We believe in creating a workplace that is inspiring, inclusive, and supportive. Our values of integrity, teamwork, and innovation guide everything we do, and we strive to make a positive impact on our clients and communities.



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