Sheffield Based Customer Support Professional
2 weeks ago
We are currently recruiting for a Customer Service Advisor to join our Sheffield team on an initial fixed term contract basis.
This role will involve delivering excellent customer service, helping our customers with any day-to-day queries regarding their pension.
Key responsibilities include:
- Updating personal information with a high attention to detail.
- Processing requests for written information to be sent to our members.
- Providing accurate information from our knowledge/customer databases.
- Helping customers complete documentation
- Explaining our processes and setting correct expectations.
The ideal candidate will have experience of working within a customer service focused role with direct customer contact either face to face or via telephone.
Aon offers an environment where individuals can grow and develop in a rewarding role.
We encourage a diverse workforce and provide a comprehensive benefits package, including two 'Global Wellbeing Days' each year.
The salary for this position is estimated to be £25,000 - £28,000 per annum, depending on experience.
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