Administrative Support Specialist for Bereavement Services
7 days ago
Overview
Bereavement Services is a vital department within Sheffield City Council, dedicated to providing compassionate support to bereaved families in the city and surrounding areas. Our team strives to deliver exceptional service by upholding the core values of the council: being open and honest, working together, and prioritizing people at the heart of our work.
About the Role
We are seeking an enthusiastic and empathic Customer Services Officer to join our administration team. As a key member, you will play a crucial role in supporting service delivery for the bereaved community. This exciting opportunity requires a motivated self-starter with excellent customer service and IT skills, particularly in Microsoft Office packages such as Sharepoint, Teams, and Microsoft 365.
Key Responsibilities
Your duties will include:
- Providing administrative support to the bereavement team, ensuring efficient day-to-day operations
- Managing a busy workload, working under pressure, and meeting deadlines
- Developing and maintaining strong relationships with colleagues, teams, and external partners
- Participating in training on our cloud-based administration system, unique to other council software packages
- Occasionally working in chapels during busy periods or covering short notice absences
- Supporting staff with unpaid caring responsibilities to work flexibly
Requirements
To succeed in this role, you will need:
- Excellent customer service and interpersonal communication skills
- Good planning, organization, and problem-solving abilities
- Familiarity with Microsoft Office packages and ability to learn new systems quickly
- Able to manage difficult conversations and be sensitive to the needs of the bereaved
- Experience working with the bereaved is desirable but not essential
What We Offer
We value equality, diversity, and inclusion, striving to increase the diversity of our workforce, particularly among under-represented groups. As a member of our team, you can expect:
- A competitive salary of £25,000 - £30,000 per annum
- Opportunities for professional growth and development
- A supportive and inclusive work environment
- The chance to make a positive impact on the lives of bereaved individuals and their families
About Us
Sheffield City Council is committed to investing in our workforce and promoting opportunities to under-represented groups. We aim to create a diverse and inclusive team that reflects the communities we serve.
-
Customer Services Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeBereavement Support RoleWe are seeking a skilled and empathetic Customer Services Officer to join our Bereavement Services team at Sheffield City Council. As a key member of our administration team, you will provide exceptional support to bereaved families and individuals, ensuring they receive the best possible service.Our team manages and maintains 16...
-
Bereavement Support Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeRole Overview:As a Bereavement Support Specialist, you will be responsible for providing sensitive and empathetic support to families and individuals affected by sudden or unexpected death. Working within the Medico-Legal Centre, you will play a key role in ensuring that the centre maintains its high standard of service delivery.Key Responsibilities:First...
-
Bereavement Support Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeBereavement Support Officer Job DescriptionAt Sheffield Teaching Hospitals NHS Foundation Trust, we are seeking a highly skilled and compassionate Bereavement Support Officer to join our team. As a Bereavement Support Officer, you will play a vital role in providing emotional support and administrative assistance to bereaved families and individuals.Key...
-
Bereavement Support Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a dedicated and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing emotional support and administrative assistance to bereaved families.Key ResponsibilitiesProvide administrative support for the...
-
Bereavement Support Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeRole OverviewThe Medico-Legal Centre is seeking a dedicated and empathetic individual to support the bereaved and their families in a professional and dignified manner.This role is key in providing a high standard of service, working closely with multi-agencies to improve outcomes for the bereaved of Sheffield and Barnsley.Key ResponsibilitiesProvide initial...
-
Bereavement Support Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeRole OverviewThe Medico-Legal Centre is seeking a dedicated and empathetic individual to support the bereaved and their families in a professional and dignified manner.This role is key in delivering high-quality services and improving outcomes for the community. The successful candidate will be responsible for managing multiple tasks, prioritizing workload,...
-
Sheffield, Sheffield, United Kingdom NHS Full timeJob SummaryWe are seeking an experienced Counsellor to join our team at Bluebell Wood Children's Hospice. As a Counsellor, you will work closely with children, young people, and their families, providing bereavement support and counselling services in line with the highest professional standards.About the RoleThis is an excellent opportunity for a skilled...
-
Customer Service Representative
3 weeks ago
Sheffield, Sheffield, United Kingdom HSBC Global Services Limited Full timeRole OverviewThis is an opportunity to work as a Contact Centre Customer Service Advisor in our Bereavement Support team at HSBC Global Services Limited.Key ResponsibilitiesHandle inbound and outbound calls, and any communication received through digital channels or the post.Make judgement calls around customer and business risk whilst providing an...
-
Siphonic Support Operative
3 weeks ago
Sheffield, Sheffield, United Kingdom Nationwide Specialist Services Full timeAbout the JobNationwide Specialist Services is seeking a highly skilled Siphonic Support Operative to join our Maintenance Division.The successful candidate will be working in teams on reactive and planned maintenance jobs, leading by a Siphonic Supervisor, daily at height safety.Key ResponsibilitiesCarry out repairs to existing siphonic systems, including...
-
Customer Service Representative
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeBereavement Services is a part of Sheffield City Council, dedicated to providing exceptional support to families and individuals in need. As a key member of our administration team, you will play a vital role in ensuring the smooth delivery of our services.We manage and maintain 16 cemeteries, conducting over 1500 burials annually, and operate two...
-
Administrative Support Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Sheffield Forgemasters Engineering Ltd Full timeJob Title: Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team at Sheffield Forgemasters Engineering Ltd. As an Administrative Support Specialist, you will provide high-level administrative support to the Legal department and Executive Team.Key Responsibilities:Provide administrative support to...
-
Administrative Support Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Rullion Full timeJob Summary:We are seeking an organized and detail-oriented Administrative Assistant to support our dynamic team within the Legal Services department at Rullion. As an Administrative Support Specialist, you will play a key role in ensuring the smooth operation of our office by handling sensitive legal documents, providing general administrative support, and...
-
Family Support Specialist
1 week ago
Sheffield, Sheffield, United Kingdom Bluebell Wood Children's Hospice Full timeRole OverviewBluebell Wood Children's Hospice is a leading provider of palliative care services for children and young adults with life-limiting conditions. We are seeking an experienced Family Support Specialist to join our team, working closely with families to provide emotional and practical support.Job DescriptionThe successful candidate will have...
-
Administrative Support Specialist
1 month ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeAbout the RoleWe are seeking a highly motivated and dedicated Administrative Support Specialist to join our team at Bents Green School. As a key member of our administration team, you will provide effective support to staff, students, parents, and external agencies.Key ResponsibilitiesProvide administrative support to the Year Team, including managing...
-
Administrative Support Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Cleansing Service Group Full timeRole OverviewCleansing Service Group is seeking a highly organized and detail-focused Administrative Support Specialist to join our team in Sheffield. As an integral part of our operations, you will be responsible for providing administrative support to our sales team, ensuring the smooth processing of orders, and maintaining accurate records.Key...
-
Grief and Trauma Support Specialist
5 days ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeCompany OverviewThe Medico-Legal Centre in Sheffield is a purpose-built facility dedicated to investigating sudden or unexpected deaths. It provides services required for the investigation of sudden or unexpected death, comprising a public mortuary, offices, and courts of HM Coroner for South Yorkshire (West) jurisdiction.This service is run by a mixture of...
-
Customer Service Representative
1 month ago
Sheffield, Sheffield, United Kingdom HSBC Global Services Limited Full timeAre you passionate about delivering exceptional customer service? Do you have a knack for handling sensitive situations with compassion and empathy? We're seeking a skilled Customer Service Representative to join our Bereavement Support team at HSBC Global Services Limited.As a key member of our team, you will be responsible for processing initial...
-
Financial Services Administrator
1 month ago
Sheffield, Sheffield, United Kingdom Succession Wealth Full timeUnlock your potential in financial services administration with Succession WealthRemote working opportunities As a leading financial advisory firm, Succession Wealth is committed to delivering exceptional outcomes for our clients. We're seeking an organised and competent Financial Services Administrator to join our team. The Role You will work closely with...
-
Administrative Support Specialist
3 days ago
Sheffield, Sheffield, United Kingdom Page Personnel Sales Full timeCompany OverviewPage Personnel Sales is a leading recruitment agency specializing in sales talent. We are committed to providing exceptional support to our clients and candidates.Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team as an Executive Office Manager. The ideal candidate will provide comprehensive...
-
Administrative Support Specialist
2 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Health and Social Care NHS Foundation Trust Full timeCompany OverviewWe are a forward-thinking healthcare organisation dedicated to delivering high-quality care to the people of Sheffield and beyond.About the RoleWe are seeking an experienced Administrative Support Specialist to join our Executive PA team. The successful candidate will provide comprehensive administrative support to members of the Executive,...