Client Growth Specialist
3 days ago
About Verifile Ltd and the Role
We are Verifile Ltd, a leading provider of innovative background screening services, committed to building lasting partnerships with our clients. The Client Growth Specialist will play a vital role in our customer relationships, driving product adoption and uncovering new growth opportunities.
Job Summary
The successful candidate will be responsible for c30 customers, ranging from mid-market through to enterprise and government bodies. They will be expected to understand customer requirements and priorities, building long-lasting successful relationships, and hold regular value review meetings, sharing insights and tracking goals.
Key Performance Indicators (KPIs)
- Customer satisfaction and retention rates
- Revenue growth and expansion
- Issue resolution and customer complaints
- Employee engagement and wellbeing
Competitive Compensation Package
We offer a salary range of £40,000-£55,000 DOE plus bonus, reflecting your skills and experience. In addition, you will benefit from our comprehensive wellbeing package, supporting your health, time, finances, and community needs.
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