Client Growth Specialist

3 days ago


Bedford, Bedford, United Kingdom Verifile Ltd Full time

About Verifile Ltd and the Role

We are Verifile Ltd, a leading provider of innovative background screening services, committed to building lasting partnerships with our clients. The Client Growth Specialist will play a vital role in our customer relationships, driving product adoption and uncovering new growth opportunities.

Job Summary

The successful candidate will be responsible for c30 customers, ranging from mid-market through to enterprise and government bodies. They will be expected to understand customer requirements and priorities, building long-lasting successful relationships, and hold regular value review meetings, sharing insights and tracking goals.

Key Performance Indicators (KPIs)

  • Customer satisfaction and retention rates
  • Revenue growth and expansion
  • Issue resolution and customer complaints
  • Employee engagement and wellbeing

Competitive Compensation Package

We offer a salary range of £40,000-£55,000 DOE plus bonus, reflecting your skills and experience. In addition, you will benefit from our comprehensive wellbeing package, supporting your health, time, finances, and community needs.



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