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Care Team Liaison Specialist
1 month ago
About the Role:
Nurseplus is seeking a highly organized and effective Care Coordinator to join our friendly and fast-paced homecare team in Southampton.
Job Responsibilities:
- Act as the first point of contact for new and existing Service Users and Care Workers
- Effectively handle initial enquiries from prospective service users and their families
- Rostering staff to provide a safe delivery of service to clients
- Liaise with other professionals involved in service users' care
- Assist with recruiting new care workers to the team
- Monitor care workers and carry out supervisions and appraisals
- Support the effective handling of safeguarding, incidents, and complaints as required
- Ensure the service is working within the standards expected by the CQC
What We're Looking For:
- A full UK driving license is essential
- A good communicator with the ability to build and maintain strong relationships
- Flexible to cope with changing demands and priorities, remaining calm under pressure
- Well-organized with the ability to multitask
- A Friendly, confident and helpful telephone manner
- A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative
- A person with a positive, focused attitude to enable targets to be met and exceeded
Benefits:
- Salary: £25,000 + Profit Share Bonus Scheme
- A structured pathway for your career development
- Contributory pension scheme
- Company Healthcare scheme
- Company discounts scheme for high street retailers
- Your birthday off
- Cycle to work scheme
- Generous maternity and paternity benefits
About Us:
Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.