Client Service Liaison Specialist
1 month ago
We are seeking a Client Service Liaison Specialist to provide exceptional support to our Employee Benefit Consultants, clients, and insurers. This is an exciting opportunity for someone who enjoys delivering great customer service and working in a dynamic team environment.
The ideal candidate will have excellent communication skills, be able to work independently, and possess a high level of empathy and understanding when dealing with clients' queries and concerns.
Key Responsibilities- Provide timely and professional responses to client inquiries via phone and email
- Support with policy renewals and new business initiatives
- Assist with administration tasks such as invoicing, accounts, claims, and underwriting
We offer a competitive salary of approximately £26,000 per annum, which reflects the demands and expectations of this role in the Southampton area.
In addition to a competitive salary, we provide a range of benefits that promote employee wellbeing and career development, including:
- A generous holiday entitlement of 26 days plus bank holidays
- Opportunities to progress your career across the Ardonagh Group
- Pension scheme for when you feel ready to retire
- 24-hour support for physical and mental wellbeing
- On-site mental health ambassadors
- One paid volunteering day to give back to our communities
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