Operations Coordinator

13 hours ago

Cheadle, Staffordshire, United Kingdom Olivia Hughes Recruitment Full time

Operations Coordinator Opportunity

We are seeking an experienced Operations Coordinator to join our team at Olivia Hughes Recruitment. As an Operations Coordinator, you will play a vital role in supporting the Head of Operations in driving improvements and efficiency across all teams within the clinic.

Key Responsibilities:

  • Coordinate and manage diary capacity for healthcare professionals, ensuring maximum capacity and efficient use of resources.
  • Liaise with healthcare providers and administrative teams to maintain smooth operations and high-quality patient care.
  • Ensure that all operational procedures are followed to maintain clinic standards.
  • Monitor capacity levels and proactively manage scheduling to optimise clinic performance.
  • Assist with administrative tasks, ensuring the clinic runs efficiently and effectively.
  • Act as the primary point of contact for operational queries and provide support to the clinic management team.
  • Leverage technology insights to enhance the patient experience and continually drive improvements, working closely with the team managers.
  • Collaborate effectively with all clinical and non-clinical teams to ensure a consistently excellent patient service experience at all times.
  • Analyse, prepare, provide and present accurate data regarding clinic performance and make recommendations for improvement.

Requirements:

  • Proven experience in operations or administrative roles.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other relevant software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.

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