Leisure Team Member
7 days ago
We are seeking a Leisure Operations Assistant to join our team at Sporting House, a leading provider of Learn to Swim experiences.
As a Leisure Operations Assistant, you will play a key role in ensuring the safe provision of our swimming lessons, delivering exceptional customer care, and maintaining the high standards of our facilities.
Main Responsibilities:
- Supervise the safety of our swimming lesson provision and deliver lifesaving and first aid provision
- Deliver exceptional customer care to every swimmer and family member in and out of the water
- Ensure the safe provision of all equipment usage, storage, cleaning, and maintenance
- Complete and record electronically all relevant health and safety checks as assigned on a daily, weekly, and monthly basis
- Maintain the facility to a high standard at all times by ensuring the centre is clean and safe for all users and staff
- Develop your skills and knowledge through training, observation, and feedback on performance
- Be a positive role model for young people, encouraging them to reach their full swimming potential
- Deliver the Swimming experience, including servicing customer enquiries, showing potential customers around the centre, driving memberships, and attending regular training with the team
- Abide by a code of conduct and carry out duties in accordance with all Sporting House policies
Person Specification:
- Fully funded training and qualifications provided
- Excellent communication and interpersonal skills
- Customer service focused, with a determined and committed approach to quality of standards and cleanliness
- Perseverance and patience to encourage and put people at ease
- Energetic, passionate, and hardworking personality
- Ambition for changing children's lives and making a difference
- Reasonable swimming ability
- Ability to work in an active, energetic sporting environment
Employee Benefits:
- Great annual leave package
- Birthday off
- Bright and colourful work kit
- Discount on swimming lessons for family and friends
- Employee recognition scheme, rewards, and team events
- Monthly staff training and collaboration
- Multiple training and qualification opportunities
- Employee assistance programme
Join us at Sporting House and be part of a dynamic team that is changing lives through swimming.
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