Leisure Operations Assistant

4 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sporting House Full time
Swim with Us

We're on the hunt for a talented Leisure Operations Assistant to join our dynamic team at Sporting House

As a key member of our swim team, you'll play a vital role in ensuring the smooth operation of our swimming lessons, delivering exceptional customer experiences, and maintaining the highest standards of safety and cleanliness.

Responsibilities:

  • Supervise the safety of our swimming lesson provision, delivering lifesaving and first aid provision
  • Deliver exceptional customer care to every swimmer and family member in and out of the water
  • Ensure the safe provision of all equipment usage, storage, cleaning, and maintenance
  • Complete and record electronically all relevant health and safety checks as assigned
  • Help maintain the facility to a high standard at all times
  • Be a positive role model for young people, encouraging them to reach their full swimming potential
  • Deliver the swim experience, including servicing customer enquiries and attending regular training with the swim team

Person Specification:

  • Fully funded training and qualifications provided
  • Excellent communication and interpersonal skills
  • Customer service focused, with a determined and committed approach to quality of standards and cleanliness
  • Perseverance and patience to encourage and put people at ease
  • Energetic, passionate, and hard-working personality
  • Ambition for changing children's lives and making a difference
  • Reasonable swimming ability

Employee Benefits:

  • Great annual leave package
  • Birthday off
  • Bright and colourful work kit
  • Discount on swimming lessons for family and friends
  • Employee recognition scheme, rewards, and team events
  • Monthly staff training and collaboration
  • Multiple training and qualification opportunities
  • Employee assistance programme

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