European Maintenance Category Director

1 day ago


Uxbridge, United Kingdom Hertz Full time

The Hertz Corporation operates a vast network of approximately 9,700 corporate and franchisee locations throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.

A day in this role is characterised by strategic decision-making, requiring consideration of both commercial and category management. The successful candidate will be responsible for developing, obtaining buy-in, and executing Pan-EU Maintenance (servicing/repairs, tyres, parts, fluids, towing, and other) and Damage (Gross Collision, Damage Collection, Short Term Maintenance) strategies while overseeing all aspects of the Pan-EU Maintenance and Damage supply chain & operations. This includes managing a total spend of circa $125m. Additionally, Pan-EU Logistics ($20m), covering local, in-country, and pan-European transport, falls within the remit.

Responsibilities:
  • COST MANAGEMENT:
    • Meet and exceed annual savings objectives.
    • Track and report project savings accurately.
    • Provide proactive, value-adding suggestions to the business.
    • Perform total cost of ownership evaluations, supply chain market research, pricing audits, and impact analysis for continuous cost improvements, reductions, and process improvement activities.
  • CONTINUOUS IMPROVEMENT:
    • Implement systems and processes that enable measurement and tracking of category cost and service levels to industry benchmarks.
    • Provide proactive, value-adding support and suggestions to the business, developing Value Analysis and Value Engineering (VAVE) initiatives to drive efficiency and effectiveness improvements.
    • Track and report on continuous improvement initiatives.
  • PROJECT MANAGEMENT:
    • Lead and execute sourcing projects, including strategy development, supplier negotiation, award recommendations, business case presentations, risk management, contract execution, and management of the project team.
    • Obtain positive stakeholder feedback.
    • Deliver country and pan-EU sourcing projects successfully.
  • CONTROL & COMPLIANCE:
    • Stay current with legislative requirements, ensuring compliance within the sourcing strategy.
    • Complete financial checks before onboarding new suppliers and send compliance questionnaires to all new suppliers, reviewing them upon return.
    • Ensure contracts are signed per TOA requirements.
    • Verify that suppliers spending over $50k have a contract.
  • CONTRACT & VENDOR MANAGEMENT:
    • Negotiate contract terms, including warranty provisions.
    • Lead regular business review meetings with suppliers to discuss SLAs, KPIs, and continuous improvement initiatives.
    • Identify and resolve supplier performance issues to ensure customer satisfaction.
    • Take necessary actions before contracts expire.
    • Track and report SLA/KPI metrics.
    • Verify authorised signatories on all signed contracts.
  • STRATEGIES:
    • Partner with internal stakeholders to design and implement local and regional sourcing strategies and solutions for Hertz Europe.
    • Define the 'right' network of repairers and suppliers in liaison with Maintenance and Damage stakeholders.
    • Deliver on agreed actions and savings.
    • Presentation of clearly defined strategy to stakeholders.
    • Ensure positive stakeholder feedback.


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