Electronic Gaming Host

14 hours ago

Sheffield, Sheffield, United Kingdom The Rank Group Full time

About Us

The Rank Group is a leading gaming and entertainment company that values its people and strives to create a memorable experience for its customers.

Job Summary

We are seeking an Electronic Gaming Host to join our team at Grosvenor Casino, Sheffield. As a key member of our team, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our electronic gaming customers.

Key Responsibilities

  • Develop strong relationships with regular customers and tailor their experience to their needs
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Work collaboratively with colleagues to provide efficient and dynamic service across leisure, food, and beverage
  • Stay up-to-date with the latest developments in electronic gaming and promote our online offer to customers
  • Ensure compliance with all regulations, particularly for alcohol licensing conditions, food safety, and safer gambling

Requirements

  • Positive attitude and passion for delivering exceptional customer service
  • Experience in a hospitality role, preferably in the gaming industry
  • Knowledge of electronic gaming and a willingness to learn and grow
  • Excellent communication skills and ability to work collaboratively with the team
  • Comfortable with change and able to adapt to new ways of working

What We Offer

  • Competitive salary and benefits package
  • Opportunities for learning and development, including induction and training programs
  • Exciting project work and the chance to make a meaningful impact on our business
  • A supportive and nurturing work environment that values its people
  • A high-performing culture that encourages growth and success

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

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