Electronic Gaming Host

6 days ago

Sheffield, Sheffield, United Kingdom Grosvenor Casinos Full time
Electronic Gaming Host Opportunity

About the Role

Grosvenor Casinos is seeking a skilled Electronic Gaming Host to join our team in Sheffield. As a key member of our gaming floor team, you will be responsible for delivering exceptional customer experiences, ensuring our guests feel welcome and valued.

You will be the face of our business, working closely with colleagues to provide efficient and dynamic service across leisure, food, and beverage. Your passion for people and commitment to excellence will be applied to create a memorable and entertaining experience for our guests.



Key Responsibilities
  • Develop strong relationships with regular customers, understanding their preferences and tailoring the experience to meet their needs
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions, ensuring a positive and engaging atmosphere
  • Work collaboratively with colleagues to provide seamless service, exceeding guest expectations
  • Stay up-to-date with the latest developments in electronic gaming and online offers, promoting membership and ensuring guests are informed
  • Proactively comply with regulations, prioritizing customer safety and well-being


What We Offer
  • Competitive salary and benefits package
  • Opportunities for growth and development, with a comprehensive induction program and ongoing training
  • Exciting project work, allowing you to make a meaningful impact on our business
  • A people-focused culture, with a supportive and nurturing work environment
  • A high-performing culture, where you can thrive and reach your full potential

Grosvenor Casinos is committed to being an inclusive employer, ensuring fair and equal access to our services. If you require a reasonable adjustment, please let us know ahead of your interview.

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