Sales Support Specialist

1 month ago


Leamington Spa, Warwickshire, United Kingdom DMA Group Full time
Sales Support Account Manager

Are you passionate about delivering exceptional customer service and supporting a dynamic sales team? We are seeking a proactive Sales Support Account Manager to join our growing and innovative business in the heart of Leamington Spa, specialising in high-quality packaging solutions.

Key Responsibilities:
  • Customer Service: Be the internal point of contact for customer queries and orders via phone and email.
  • Sales Team Support: Provide comprehensive support to the Sales Director, including managing pricing, order history, and more while they are on the road.
  • Artwork Management: Oversee the internal and external artwork process, liaising with customers and suppliers.
  • Order Processing: Handle purchase and sales invoices, generate purchase orders using SAP, and send out sales order acknowledgements daily.
  • Sample Management: Manage production samples, prepare, and send samples as required.
  • Complaint Management: Assist with admin related to customer complaints.

If you are detail-oriented, thrive in a fast-paced environment, and have experience with SAP, we want to hear from you.

SAP experience is advantageous for this role.



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