Hotel Ambassador
4 weeks ago
About the Role
The Door Host/ess will be the first point of contact for guests, providing a warm and welcoming experience as they arrive at Park Hyatt London River Thames.
Duties and Responsibilities
- Maintain clear communication with front desk staff, bellhops, and other team members to ensure a smooth guest experience.
- Assist in managing vehicular and pedestrian traffic at the entrance to ensure safety and order.
- Regularly inspect the entrance area to ensure it is clean, presentable, and free of hazards.
- Provide excellent customer service skills, attentiveness, and the ability to handle a variety of tasks efficiently and professionally.
Requirements
- A driver's license is required for this role, and previous experience in a similar role within the luxury segment is preferred.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start.
- Business attire laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
About Hyatt
At Hyatt, we care for people so they can be their best. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing guide everything we do. We are passionate about diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels valued and supported.
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