Front of House Team Coordinator

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom German Doner Kebab Full time
Job Title: Customer Experience Representative

Estimated Salary: £18,000 - £20,000 per annum.

As a Customer Experience Representative at German Doner Kebab, you will play a key role in delivering exceptional food quality and outstanding guest care. Your primary responsibility will be to work within a great team to ensure every guest leaves the restaurant having had a great experience.

Your key responsibilities will include:

  • Assisting guests in choosing meals and drinks and providing additional up-sell information.
  • Processing guests' orders through the POS system.
  • Delivering orders to the kitchen and assisting in preparing and packing food and beverages.
  • Promoting additional food items to complement the guest experience & increase sales.
  • Working to Brand standards and delivering exceptional guest service.

You will be required to have:

  • Ability to speak clearly and listen attentively to guests and other team members.
  • Ability to maintain a clean & smart appearance.
  • Displays a positive and enthusiastic approach to all tasks.
  • Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
  • Adapts to changing business volume levels with a sense of urgency.

German Doner Kebab offers a full Career Pathway and supports its employees with fantastic progression opportunities.



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