Programme Management Office Lead

1 week ago

Bristol, Bristol, United Kingdom Unite Students Full time
About the Role

At Unite Students, we're committed to creating a Home for Success for our students. As a key member of our team, you'll play a vital role in driving our Programme Management Office (PMO) forward, ensuring alignment with our overall business strategy and objectives.

Key Responsibilities
  • Connect the programme with the Enterprise portfolio via the EPMO, fostering effective collaboration and information exchange.
  • Develop, implement, and continuously update the Change Framework to ensure it meets our evolving needs.
  • Lead the implementation of the Change Framework within the Programme, promoting a culture of excellence and continuous improvement.
  • Drive programme delivery, changing mindsets and behaviours to achieve exceptional results.
  • Manage demand, resources, and capacity across the programme, ensuring seamless alignment with the Enterprise Portfolio and other Functional Change Portfolios.
  • Oversee programme quality, ensuring alignment with Group Strategy and challenging the programme through its lifecycle.
  • Establish transparent and effective communication channels across the programme and with stakeholders.
  • Gain a thorough understanding of interdependencies between projects and their impact on the programme.
  • Develop and own programme dashboards and reporting tools.
  • Proactively address programme and project-level issues, ensuring timely resolution.
  • Conduct regular reviews and audits to assess programme adherence to standards and identify areas for improvement.
  • Adopt best practices aligned with the Enterprise PMO Centre of Excellence, the Change Framework, and supporting toolkit.
  • Provide oversight, governance, and assurance to all programme aspects.
  • Collaborate with project and programme work-streams, contributing to overall planning, data analysis, problem-solving, and project coordination.
  • Monitor progress against plans, liaising with the programme manager to ensure the plan remains on track.
  • Ensure effective recording of progress in line with the reporting framework and escalating issues of concern to the programme manager and other stakeholders as required.
  • Schedule Programme and Project review meetings, SteerCos, and all governance meetings.
  • Update governance meeting Terms of Reference and share with relevant stakeholders.
  • Capture and issue key notes/actions arising from review meetings and steering committees.
  • Set up and maintain project files, manage user access permissions on the Teams workspace, and maintain document control procedures.
  • Ensure the PM software tool is continually updated by PMs and is configured effectively for programme requirements.
  • Provide software tool support, ensuring relevant stakeholders have access as and when required.
  • Support the coordination of project and workstream inputs to the programme business case, including project costs and benefits.
  • Track and monitor programme and project dependencies and interdependencies between other programmes and projects and the broader business.
  • Prepare and send the programme weekly report to stakeholders.
  • Schedule and lead Gateway meetings, inviting relevant stakeholders, ensuring all information is provided for a go/no-go decision.
  • Monitor, analyse, and coordinate RAID logs, risks, issues, actions, dependencies, changes, decisions, and lessons learned.
  • Manage the coordination, approvals, and monitoring of project change requests.
  • Foster a culture of continuous improvement and implement best practices and lessons learned from completed projects across the organisation.
About You

We're looking for an experienced Programme Management Office Lead who can drive our Programme Management Office forward. If you have a strong background in programme management, excellent analytical skills, and the ability to build relationships with senior business leads, we'd love to hear from you.

As a key member of our team, you'll be responsible for managing a portfolio of projects across a business function, with experience in Waterfall and Agile methodologies and project governance. You'll also have experience in capacity and resourcing planning, project and dependency planning, and scheduling.

We offer a range of benefits, including a discretionary annual bonus, 25 days' paid holiday, and a generous pension scheme. We're committed to supporting your health and wellbeing, with a range of benefits including a Healthcare Cash Plan, an Employee Assistance Programme, and a Wellbeing platform.

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