Programme Management Office Lead

20 hours ago

Bristol, Bristol, United Kingdom Unite Students Full time
Job Title: Programme Management Office Lead

At Unite Students, we are committed to creating a Home for Success for our students. As a Programme Management Office Lead, you will play a critical role in ensuring the successful delivery of our programmes, aligning with our overall business strategy and objectives.

Key Responsibilities:
  • Provide oversight, governance, and management of the Programme, ensuring effective two-way flow of information and collaboration for alignment.
  • Work with the Enterprise Programme Management Office (EPMO) to develop, implement, and continuously update the Change Framework, leading on effective implementation in the Programme.
  • Play a key role in raising the bar on how we deliver the programme, changing mindsets and behaviours to enable that.
  • Promote a culture that motivates and inspires excellent collective and individual performance within the programme to realise the benefits through effective delivery.
  • Responsible for demand management, resource planning, and management, and capacity planning across the programme, ensuring continuous alignment with the Enterprise Portfolio and other Functional Change Portfolios.
  • Responsible for the management quality of the programme, ensuring alignment with Group Strategy. Challenging and supporting the programme through the lifecycle.
  • Ensure transparent and effective communication channels across the programme and with stakeholders.
  • Gain thorough understanding of interdependencies between projects and their impact on the programme.
  • Responsible for development and ownership of programme dashboard and reporting tools.
  • Proactively involved at programme and project level to prevent and resolve issues.
  • Conduct regular reviews and audits of the programme to assess adherence to standards and identify areas for improvement.
  • Ensure adoption of best practice aligned to the Enterprise Programme Management Office Centre of Excellence, the Change Framework, and supporting toolkit.
  • Provide oversight, governance, and assurance to all aspects of the programme.
  • Actively liaise with project/programme work-streams and contributing to overall planning, data analysis, problem-solving, and project/programme co-ordination.
  • Monitor progress against plans with the projects/work-streams, liaising with the programme manager to ensure the plan remains on track.
  • Ensure effective recording of progress in line with the reporting framework and escalating issues of concern to the programme manager and other stakeholders as required.
  • Schedule Programme and Project review meetings, SteerCos, and all governance meetings.
  • Update governance meeting Terms of Reference and share with relevant stakeholders.
  • Capture and issue key notes/actions arising from review meetings and steering committees.
  • Set up and maintain project files and manage user access permissions on the Teams workspace; maintain document control procedures.
  • Ensure the PM software tool is continually updated by PMs and is configured effectively for programme requirements.
  • Provide software tool support, ensuring relevant stakeholders have access as and when required.
  • Support the co-ordination of project and workstream inputs to the programme business case, including project costs and benefits.
  • Track and monitor programme and project dependencies and interdependencies between other programmes and projects and the broader business.
  • Prepare and send the programme weekly report to stakeholders.
  • Schedule and lead Gateway meetings, inviting relevant stakeholders, ensuring all information is provided on which a go/no-go decision can be made.
  • Monitor, analyse, and co-ordinate RAID logs, risks, issues, actions, dependencies, changes, decisions, and lessons learned.
  • Manage the coordination, approvals, and monitoring of project change requests.
  • Foster a culture of continuous improvement and implement best practices and lessons learned from completed projects across the organisation.
Requirements:
  • Experience in the management of a Portfolio of projects across a business function.
  • Experience of Waterfall and Agile methodologies and project governance.
  • Experience of capacity & resourcing planning - able to identify bottlenecks & common pinch points and delivery conflicts across multiple projects.
  • Experience of project and dependency planning and scheduling to evaluate do-ability of plans considering volume of change and supply/demand.
  • Previous experience with PM tools such as
  • Strong analytical skills. Can define and track key performance indicators (KPIs) to measure the success and efficiency of the Portfolio.
  • Ability to identify & evaluate portfolio-level risks, issues & dependencies, identify mitigating actions and track through to resolution.
  • A confident individual who can build relationships with Senior Business leads and respectfully challenge where required.
  • Excellent stakeholder engagement and communication skills
  • Able to work within a fast-paced environment.
What We Offer:
  • A discretionary annual bonus so you can share in the company's success
  • 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform, and a Gym benefit that you can share with your family and friends
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal, and more

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