Huntress Client Support Liaison

3 weeks ago


Chelmsford, Essex, United Kingdom Huntress Full time
Job Summary: Huntress is seeking a Customer Service Administrator to provide excellent customer service and support to our clients. This is a full-time temporary role paying £11.44 per hour, working 37.5 hours Monday to Friday 9am-5pm. The role is ongoing for around 3-4 months with an immediate start available.

Responsibilities:
• Respond to customer enquiries via email and telephone with professionalism and efficiency
• Ensure safeguarding documentation is accurately prepared and sent to customers when required
• Liaise between internal and external teams to ensure smooth operations
• Maintain accurate records of communications and approvals using MS Excel
• Handle general administrative tasks as needed

Requirements:
• Experience in customer service and administration, with a strong ability to communicate effectively via telephone and email
• A keen eye for detail and strong organisational skills
• Ability to manage multiple tasks and prioritise effectively
• Proficient in using Microsoft Office (Word, Excel, Outlook)

Please note that owning transport is essential due to the company location.

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