Customer Support Specialist

1 month ago


Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Kettering, United Kingdom.

Key Responsibilities:
  • Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.
  • Resolve customer issues efficiently, escalating when necessary to ensure customer satisfaction.
  • Process customer orders, manage account information, and maintain accurate records of customer interactions.
  • Collaborate with internal teams to ensure seamless customer service and support.
  • Perform administrative tasks as required to maintain a high level of customer satisfaction.
Requirements:
  • Previous experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems, with the ability to learn new technologies quickly.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Competitive salary, pension scheme, and healthcare benefits, with opportunities for training and development.
What We Offer:
  • A supportive work environment with a clear career progression path.
  • Flexible working options, including remote work arrangements.
  • Opportunities for professional growth and development, with a focus on customer service excellence.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Kettering, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Kettering, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Kettering, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Retail Support Specialist to join our team at beBee Professionals in Kettering. As a Retail Support Specialist, you will be responsible for engaging with customers, participating in all aspects of the operational workflow, and collaborating with team members to meet and exceed goals.Key Responsibilities:Engage with customers and provide...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Kettering, United Kingdom.Key Responsibilities:Respond to customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and manage account details.Keep accurate records of customer...


  • Kettering, Northamptonshire, United Kingdom WR Engineering Full time £40,000 - £45,000

    **Technical Support Specialist**We are seeking a highly skilled Technical Support Specialist to join our team at WR Engineering. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers and employees, ensuring the smooth operation of our products.The ideal candidate will have a strong background in...


  • Kettering, Northamptonshire, United Kingdom WR Engineering Full time

    Job Title: Technical Support SpecialistJob Summary:WR Engineering is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers and internal stakeholders. This role requires a strong understanding of automation products, including PLCs, vision...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    About the RoleWe are seeking a highly skilled and motivated Helpdesk Support Specialist to join our team at boxxe. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that our customers receive the best possible service.Key ResponsibilitiesProvide technical support to...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    About the RoleWe are seeking a highly skilled and motivated Helpdesk Support Specialist to join our team at boxxe. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that our customers receive the best possible service.Key ResponsibilitiesProvide technical support to...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    Technical Support SpecialistAt boxxe, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in delivering exceptional customer experiences and driving our mission of making tech human.Key Responsibilities: Continuously improve processes through reviews, analysis, and...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Client Support Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer experiences. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely manner.Providing expert product knowledge and recommendations.Collaborating with internal teams to ensure seamless customer...


  • Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Operational Support Specialists are sought after by beBee Professionals in Kettering to join our vibrant team. As a key contributor, you'll engage with customers, participate in operational activities, and collaborate with colleagues to drive success.Key Responsibilities:Deliver exceptional customer experiences through attentive service and...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    Job Title: Senior IT Technical Support SpecialistJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at boxxe. As a key member of our technical support team, you will be responsible for providing expert technical support to our internal teams and customers.Key Responsibilities:* Provide technical support for on-premises and...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    Technical Support Role at boxxeWe're seeking a skilled Technical Support Specialist to join our team at boxxe. As a key member of our IT support team, you'll play a vital role in ensuring our customers receive exceptional technical assistance.Key Responsibilities:Provide timely and effective technical support to customers via various channels, including...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    Technical Support Role at boxxeWe're seeking a skilled Technical Support Specialist to join our team at boxxe. As a key member of our IT support team, you'll play a vital role in ensuring our customers receive exceptional technical assistance.Key Responsibilities:Provide timely and effective technical support to customers via various channels, including...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    About the RoleAt boxxe, we're passionate about making technology human. As a First Line Support specialist, you'll play a vital role in delivering exceptional managed services to our customers. Your focus on continuous improvement, proactive problem-solving, and communication will directly enhance our customer experience and drive our mission.Key...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    About the RoleAt boxxe, we're passionate about making technology human. As a First Line Support specialist, you'll play a vital role in delivering exceptional managed services to our customers. Your focus on continuous improvement, proactive problem-solving, and communication will directly enhance our customer experience and drive our mission.Key...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    Job SummaryAt boxxe, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in delivering exceptional customer experiences and driving our mission of making tech human.Key Responsibilities Continuously improve processes through reviews, analysis, and reporting. Support IT...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    About the RoleWe're looking for a skilled Technical Support Specialist to join our team at boxxe. As a key member of our support team, you'll play a vital role in delivering exceptional customer experiences and driving our mission of making tech human.Key ResponsibilitiesContinuously improve processes through reviews, analysis, and reporting to enhance our...


  • Kettering, Northamptonshire, United Kingdom boxxe Full time

    About the RoleWe're seeking a skilled Technical Support Specialist to join our team at boxxe. As a key member of our support team, you'll play a vital role in delivering exceptional managed services to our customers.Key ResponsibilitiesManage and resolve user queries and IT issues through our ITSM tool, ensuring timely resolution and excellent customer...