Customer Experience Specialist
1 month ago
We are seeking a skilled and enthusiastic Customer Experience Specialist to join our O2 store team in Weymouth. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales growth.
About the RoleYou will be responsible for providing top-notch customer service, resolving customer complaints, and upselling our products and services. You will work closely with our store managers to ensure that our customers have an outstanding experience in our store.
About UsVirgin Media O2 is one of the UK's largest telecommunications companies, offering a wide range of innovative products and services to our customers. We are committed to delivering excellent customer service and creating a positive shopping experience for our customers.
Requirements- A friendly and approachable demeanor
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- A passion for delivering exceptional customer service
- A competitive hourly rate of £11.81 per hour
- Ongoing training and development opportunities
- A comprehensive induction program
- Flexible benefits package
As a Customer Experience Specialist at Virgin Media O2, you will receive a competitive salary, ongoing training and development opportunities, and a comprehensive benefits package. You will also be part of a dynamic and supportive team that is dedicated to delivering exceptional customer service.
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