Administrative Support Specialist

2 weeks ago


Kettering, Northamptonshire, United Kingdom Transformation Unit Full time

We are seeking a skilled and organized individual to join our Transformation Unit as an Administrative Support Specialist. This role involves providing exceptional customer service, handling patient inquiries, and communicating effectively with nursing staff.

About the Role

This is an exciting opportunity for someone who values flexibility and adaptability in their work. As part of a high-performing team, you will contribute to delivering high-quality care and supporting the growth of our organization.

The salary for this position is £23,615 per annum, making it an attractive opportunity for those looking to develop their skills in a dynamic and supportive environment.

Main Responsibilities
  • To greet patients and visitors, handle enquiries, and provide a caring and considerate service.
  • To communicate with patients regarding demographics and update the patient administration system and case note documentation.
  • To work closely with nursing staff, announcing visitors and patients, and informing them about clinic delays.
  • To answer telephone queries, take messages, and participate in training/induction of new staff.


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