Senior Technical Support Specialist

2 days ago


Kettering, Northamptonshire, United Kingdom ZipRecruiter Full time
Job Title:Senior Technical Support Specialist

This role requires 2-5+ years of industry experience in technical support and infrastructure management.

About the Role:

We are seeking a highly skilled Senior Technical Support Specialist to join our team at ZipRecruiter. The ideal candidate will have excellent customer service skills, strong communication abilities, and a proven track record of troubleshooting complex technical issues.

Responsibilities:

  • Provide exceptional technical support to customers via phone, email, or chat.
  • Demonstrate expertise in Windows Server Operating Systems, Microsoft Active Directory, and Exchange Online Mailboxes/Users.
  • Install, configure, and update Windows Server Operating Systems with precision.
  • Implement and administer Mobile Devices via Mobile Device Management - Intune successfully.
  • Maintain effective working relationships with colleagues, vendors, and customers.
  • Possess CompTIA A+, N+, CCNA, Microsoft or other industry certification(s).
  • Hold an Associate degree in a computer-related technology field or equivalent industry experience.
  • Present a professional appearance as a representative of the company at all times.

About Us:

ZipRecruiter is a global investment bank and advisory firm specializing in corporate finance, transaction advisory, valuation, financial disputes, claims, and investigations.

Salary:$70,000 - $100,000 per year.



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