Assistant Shop Manager

4 days ago


Devon, United Kingdom British Red Cross Full time
About The Role

We are seeking a highly skilled and motivated Assistant Shop Manager to join our team at the British Red Cross. As a key member of our retail team, you will play a vital role in driving sales, improving customer experience, and leading a team of dedicated volunteers.

Key Responsibilities
  • Collaborate with the shop manager to develop and implement sales strategies that drive revenue growth and improve customer satisfaction.
  • Work closely with the team to create a welcoming and inclusive shopping environment that meets the needs of our diverse customer base.
  • Oversee the induction, management, and development of volunteers, ensuring they have the skills and support needed to excel in their roles.
  • Contribute to the development of a positive and productive team culture, fostering open communication, and promoting a culture of respect and inclusivity.
Requirements
  • Proven retail experience, with a strong track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team of volunteers.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of the store.
What We Offer
  • A competitive salary and benefits package, including a contributory pension scheme and generous holiday allowance.
  • Opportunities for career development and progression, with a range of training and development programs available.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • Access to a range of employee benefits, including a cycle-to-work scheme and season ticket loan.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about retail and committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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