Retail Operations Assistant Manager

3 weeks ago


Devon, United Kingdom British Red Cross Full time
Position Overview:
Job Title: Retail Operations Assistant Manager
Location: Not specified
Salary: Competitive, pro rata
Hours: Flexible
Contract Type: Permanent

Are you a retail professional eager to make a significant impact? We are seeking a motivated Retail Operations Assistant Manager to join our dedicated team at the British Red Cross charity shop. This role presents a unique opportunity to enhance your retail expertise while contributing positively to the lives of individuals in your community and beyond.

Key Responsibilities:
Partnering with the shop manager to operate a successful, customer-centric retail environment that serves as a representative of the British Red Cross. Engaging actively on the shop floor while managing various behind-the-scenes activities, ensuring that each day brings new challenges and opportunities. Creating a welcoming shopping atmosphere and delivering exceptional customer service. Collaborating with the shop manager to lead a team of enthusiastic volunteers, overseeing their training, management, and growth.
Qualifications:
A proven track record in retail, showcasing your skills and experience in a shop setting. A personable approach, with a passion for providing outstanding customer service and supporting a diverse team. Strong commercial acumen, with a solid understanding of financial goals and metrics, complemented by proficient IT skills. Flexibility to adapt to the store's evolving needs.
Benefits:
Annual Leave: Generous holiday entitlement, including bank holidays, with the option to purchase additional days. Pension Scheme: Contributory pension plan. Flexible Working: We strive to accommodate your preferred working style. Learning & Development: Extensive career advancement opportunities and comprehensive training programs. Employee Discounts: Access to exclusive discounts and benefits. Wellbeing Support: Resources for mental health and wellness. Team Collaboration: Join a mission-driven team that values cooperation. Cycle to Work: Bicycle leasing options available. Commuting Assistance: Interest-free loans for travel expenses.
We are committed to fostering a diverse and inclusive workforce, ensuring that all staff and volunteers can thrive in a supportive environment. Join us in connecting human kindness with human crisis.

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