Retail Operations Assistant Manager

3 weeks ago


Devon, United Kingdom British Red Cross Full time
Position Overview
As a vital member of our team, the Retail Operations Assistant Manager plays a crucial role in ensuring the smooth operation of our charity shop. This position offers a unique opportunity to enhance your retail expertise while making a significant impact in the community.

Key Responsibilities:
Assist the shop manager in maintaining a profitable and customer-centric retail environment.Engage actively on the shop floor while managing various behind-the-scenes activities.Create a welcoming shopping atmosphere and deliver exceptional customer service.Collaborate with the shop manager to lead and develop a team of dedicated volunteers.
Qualifications:
Proven experience in a retail setting, showcasing your ability to drive sales and customer satisfaction.Strong interpersonal skills, with a passion for engaging with diverse individuals.Commercial acumen, with a solid understanding of financial performance and IT proficiency.Flexibility to adapt to the dynamic needs of the store.
What We Offer:
Annual Leave: Generous holiday entitlement, including bank holidays, with the option to purchase additional days.Pension Plan: Contributory pension scheme to secure your future.Flexible Work Arrangements: We strive to accommodate your preferred working style.Professional Development: Access to a wide range of career advancement opportunities and comprehensive training programs.Employee Benefits: Discounts through our Blue Light Discount Card and other platforms.Wellbeing Support: Resources for mental health and overall wellbeing.Team Collaboration: Work within a supportive team environment dedicated to our mission.Cycle to Work Scheme: Opportunity to lease a bicycle.Commuting Assistance: Interest-free loans available for travel expenses.
We are committed to fostering a diverse and inclusive workplace, ensuring that all staff and volunteers can express their true selves without fear of discrimination. Join us in connecting human kindness with humanitarian efforts.

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