Retail Operations Assistant Manager

3 weeks ago


Devon, United Kingdom British Red Cross Full time
About The Role
Job Title: Retail Operations Assistant Manager
Salary: £, per annum, pro rata
Hours: per week
Contract Type: Permanent

Are you a retail professional eager to make a significant impact? We are looking for a proactive Retail Operations Assistant Manager to join our dedicated charity shop team. This exciting role will allow you to enhance your retail expertise while positively influencing the lives of individuals in your community and beyond.

A day in the life of a Retail Operations Assistant Manager will involve:
  • Partnering with the shop manager to operate a successful, customer-oriented store that serves as the 'face of the British Red Cross' in the community.
  • Engaging on the shop floor while also managing activities behind the scenes; no two days will be alike.
  • Creating a welcoming shopping atmosphere and ensuring an outstanding customer experience in-store.
  • Working closely with the shop manager to lead a team of committed volunteers, overseeing their onboarding, management, and growth.

To excel as a Retail Operations Assistant Manager, you will need:
  • Proven retail experience and a strong understanding of shop operations.
  • Excellent interpersonal skills, with a passion for delivering exceptional customer service and supporting a diverse team.
  • A commercially astute mindset, with a solid grasp of financial objectives and proven IT proficiency.
  • The flexibility to adapt to the store's needs.

In return for your commitment and expertise, you will receive:
  • Holidays: days of annual leave (including bank holidays) plus the option to purchase additional days.
  • Pension scheme: Up to % contributory pension.
  • Flexible working: We strive to accommodate your preferred working style.
  • Learning & Development: A wide range of career opportunities and comprehensive training.
  • Discounts: Access to Blue Light Discount Card and employee benefits platform.
  • Wellbeing Assistance: Support for mental health and wellbeing.
  • Team Collaboration: Promote our mission within a cooperative team environment.
  • CycleWork: Opportunity to lease a bicycle through the scheme.
  • Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. We value a diverse workforce and are committed to creating an inclusive environment for all our staff and volunteers. Our goal is to ensure that our teams can bring their authentic selves to work without fear of discrimination. We achieve this through regular data reporting and the support of our internal networks focused on race, equality, LGBT+, disability, gender, and youth.

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