Customer Support Ambassador

4 weeks ago


Nottingham, Nottingham, United Kingdom E Next Full time
About Us:
E Next is here to create a sustainable future, today. We're making a difference by moving our energy in the right direction, one step at a time. Our mission is to bring feel-good energy to our community.

Our Team:
We're a group of passionate individuals who are dedicated to making a positive impact. We believe in the power of collaboration and are committed to working together to achieve our goals.

About the Role:
We're seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers. You will be the first point of contact for many of our customers and will play a crucial role in building strong relationships with them.

Responsibilities:
- Provide exceptional customer service via phone, email, or chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to resolve complex customer issues
- Continuously improve customer satisfaction and loyalty
- Stay up-to-date with company policies and procedures

What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- Competitive compensation and benefits package
- Recognition and rewards for outstanding performance
- A chance to make a real difference in the lives of our customers

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