Medical Office Coordinator
4 weeks ago
About the Role
We are seeking a skilled and compassionate Medical Receptionist to join our team at Better Health MCR. As a key member of our front-line team, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth and efficient experience for all.
Key Responsibilities
- Provide administrative support to the practice team, including answering phone calls, responding to emails, and managing patient records.
- Manage patient appointments, including booking, cancelling, and rescheduling appointments as needed.
- Process patient payments and handle cash transactions.
- Assist with patient queries and concerns, providing empathetic and professional support.
- Work collaboratively with the practice team to achieve our mission of improving lives.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work calmly and effectively in a busy environment.
- Basic computer skills and experience with practice management software.
- Ability to maintain confidentiality and handle sensitive patient information.
- Flexibility to work a variety of shifts, including weekends and holidays.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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