IT Field Support Specialist
7 days ago
**Field Engineer Opportunity**
At Connexa Technology, we are seeking a skilled Field Engineer to join our team. As a Field Engineer, you will be responsible for overseeing new customer site installations and providing ongoing maintenance for digital solutions across various locations.
**Key Responsibilities:**
- Lead and manage the installation of digital solutions at new customer sites.
- Perform break/fix tasks for various hardware and connectivity issues.
- Provide on-site support, ensuring smooth installation and operation of products.
- Collaborate with on-site personnel, including electricians and builders.
- Offer high-quality customer service and training on technical products.
- Ensure health and safety compliance during all installations.
- Maintain accurate communication and regular updates with clients.
**Requirements:**
- Proven experience as a field engineer in IT systems and networks.
- Familiarity with retail or QSR installations, particularly self-service kiosks or similar systems.
- Hands-on experience with Cat 5/Cat 6 network installations and basic power tool usage.
- Flexibility to work some longer hours, including occasional weekend on-call duties.
- A full UK driving licence with no previous bans.
- Strong customer service and organizational skills, with the ability to manage multiple tasks efficiently.
**Benefits:**
- Starting salary of £29,000, increasing to £31,000 after a successful 3-month probation period.
- Company vehicle, fuel card, laptop, and phone provided.
- Full training on bespoke technical products.
- Opportunity to work within a fast-growing, dynamic technology company.
This is a full-time role, offering a flexible work pattern with some overnight stays required, based on business needs. Location: Gloucester & Worcester area, with occasional nationwide travel.
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