Customer Service Representative

2 weeks ago

Beckenham, Greater London, United Kingdom Mytime Active Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at The Spa at Beckenham. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.

Key Responsibilities:

  • Provide excellent customer service and ensure high levels of customer satisfaction
  • Adhere to Mytime Active's Code of Conduct and maintain a professional demeanor at all times
  • Record and administer the lost property system
  • Ensure the reception area is well-maintained and up-to-date
  • Stay informed about company and local management communications
  • Operate a cash register accurately and follow financial procedures
  • Welcome golfers and provide a warm welcome
  • Upsell memberships and benefits of joining Mytime Active GC's
  • Open and close the site on a rota basis
  • Upsell golf retail at every opportunity
  • Accept deliveries and store items securely
  • Undertake safety inspections and cleaning inspections as required
  • Undertake cleaning duties and maintain a clean and presentable working area
  • Supervise the front of house at functions, events, and societies
  • Report any defective services, equipment, or facilities to the manager
  • Help conserve energy and minimize wastage
  • Wear correct clean uniform with name badge
  • Follow all Health & Safety guidelines
  • Attend training sessions and staff meetings as required

About the Role:

This role includes lone working and some team working, and may involve key holding responsibilities. Ideally, we would prefer that you have a passion for golf and play regularly, but full training can be provided. Our standards must be upheld at all times, maintaining the cleanliness and service level for our customers. The individual would be required to serve alcohol and food as support to the chef.

Benefits:

In return, you will receive a competitive salary and benefits package, including:

  • Free access to Mytime Leisure & Golf for you
  • 25% off food and beverage and free hot drinks
  • NEST pension (eligibility requirements apply)
  • Early Pay - withdraw a part of your salary in advance of the pay day
  • Employee discounts

About Us:

We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social, and health programmes at 20 locations across Bromley, the Midlands, and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities, and to date, we've helped hundreds of thousands of people to live a happier and healthier lifestyle.

What We Offer:

All offers of employment are conditional upon you signing the contract of employment and:

  • Satisfactory health clearance
  • Two satisfactory references
  • Proof of attainment of qualifications
  • Evidence of your right to work in the United Kingdom
  • Satisfactory Disclosure and Barring Service (DBS) check if needed for the role

Equal Opportunities:

Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.

Mytime Active Reserve the Right:

Mytime Active reserve the right to remove the advert for this role as required.

  • Customer Service Representative

    4 weeks ago

    Beckenham, Greater London, United Kingdom Customer Labs Full time

    Customer Service RepresentativeAdecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer...

  • Customer Service Representative

    3 weeks ago

    Beckenham, Greater London, United Kingdom Customer Labs Full time

    Customer Service RepresentativeAdecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Beckenham, Greater London, United Kingdom Customer Labs Full time

    Customer Service RepresentativeAdecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Beckenham, Greater London, United Kingdom Customer Labs Full time

    Customer Service RepresentativeAdecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Beckenham, Greater London, United Kingdom Customer Labs Full time

    Customer Service RepresentativeAdecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer...

  • Customer Service Representative

    3 weeks ago

    Beckenham, Greater London, United Kingdom Customer Labs Full time

    Adecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer experience.Key responsibilities...

  • Customer Service Representative

    3 weeks ago

    Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Your primary responsibility will be to handle customer inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate...

  • Customer Service Representative

    2 weeks ago

    Beckenham, Greater London, United Kingdom Lidl in Deutschland Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at Lidl in Deutschland. As a Customer Service Representative, you will be the face of our store, providing excellent customer service and ensuring that every customer receives a positive experience.Key ResponsibilitiesProvide exceptional customer service, responding to...

  • Customer Service Representative

    1 week ago

    Beckenham, Greater London, United Kingdom Next Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at Next. As a key member of our sales floor team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.About the Role:Provide fast and friendly service to our customers, assisting them in finding the...

  • Customer Service Representative

    1 week ago

    Beckenham, Greater London, United Kingdom Mytime Active Full time

    Customer Service Representative OpportunityJob Summary:Mytime Active is seeking a skilled Customer Service Representative to join our team at The Spa at Beckenham. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring the highest level of customer satisfaction, and upholding our company's...

  • Customer Service Representative

    2 weeks ago

    Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in Beckenham. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of...

  • Customer Service Representative

    3 weeks ago

    Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Beckenham is seeking a Customer Service Representative to join our fast-paced team. As a key member of our team, you'll provide exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational...

  • Customer Service Representative

    2 weeks ago

    Beckenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Beckenham, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...

  • Customer Service Representative

    3 weeks ago

    Beckenham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and supporting the store's operations in Beckenham, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the...

  • Customer Service Representative

    2 months ago

    Beckenham, Greater London, United Kingdom Mytime Active Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Mytime Active. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer Service: Provide professional and...

  • Customer Service Representative

    2 months ago

    Beckenham, Greater London, United Kingdom Mytime Active Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Mytime Active. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer Service: Provide professional and...

  • Customer Service Representative

    4 weeks ago

    Beckenham, Greater London, United Kingdom Stephen James Group Full time

    Customer Service Advisor (Reservation Specialist)Stephen James BMW is seeking a highly skilled Customer Service Advisor to join our team at our prestigious Bromley centre. As the first point of contact for our customer telephone enquiries, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our...

  • Customer Service Representative

    4 weeks ago

    Beckenham, Greater London, United Kingdom Stephen James Group Full time

    Customer Service Advisor (Reservation Specialist)Stephen James BMW is seeking a highly skilled Customer Service Advisor to join our team at our prestigious Bromley centre. As the first point of contact for our customer telephone enquiries, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our...

  • Customer Service Representative

    1 month ago

    Beckenham, Greater London, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and support to our members.Key ResponsibilitiesProvide excellent customer service and support to members across all channels,...

  • Customer Service Representative

    1 month ago

    Beckenham, Greater London, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and support to our members.Key ResponsibilitiesProvide excellent customer service and support to members across all channels,...