IT Support Specialist

3 days ago


Swindon, Swindon, United Kingdom C4S Search Ltd Full time

Job Title: Technical Helpdesk Analyst


Company Overview:


C4S Search Ltd is an industry-leading company that provides financial advice.


About the Role:


We are seeking a highly skilled IT Support Specialist to join our team. The successful candidate will be responsible for ensuring a high level of customer service and satisfaction is met.


Key Responsibilities:



  • Supporting technologies such as AV, desk & mobile phones, laptops, Microsoft Dynamics and Office 365 as well as in-house applications.
  • Escalate incidents to IT management when necessary, obtaining as much detail about the incident as possible.
  • A commitment to service desk improvement. Proactively identifying areas where the service desk could improve.

Required Skills:



  • Microsoft Operating Systems
  • Active Directory
  • Office 365
  • Desktop and application support

Salary: £27,000 per annum (estimated)


Location: Swindon


Benefits:


Bonus scheme | pension scheme | Other flexible benefits


Working Arrangements:


Full Time | Office-based | Permanent


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