Customer Service Representative
1 week ago
About the Role
As a Customer Service Representative at Bank of America, you will play a vital role in ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Process transactions in accordance with established procedures and prescribed processes.
- Operate with discipline while handling routine and standard operational functions.
- Cover multiple operations functional areas such as data entry, trade processing, payment processing, and new account opening.
- Assist with phone calls, email, and processing queues.
Qualifications and Requirements:
- High School Diploma or equivalent.
- Professional demeanor with patience, composure, and client service attitude.
- Service skills with ability to understand and meet client needs.
- Problem solving and decision making skills with ability to think analytically.
Benefits and Compensation:
The estimated salary for this role is $45,000 - $65,000 per year, depending on experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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