Customer Service Representative

1 week ago


Shepton Mallet, Somerset, United Kingdom Tesco Full time

About the Role

At Tesco, we're committed to delivering exceptional customer experiences. As a Customer Delivery Driver, you'll play a vital role in bringing our products to customers' doorsteps.

What We Offer

We're proud to offer a competitive salary of £12.92 an hour, rising to £14.05 for locations within the M25. Plus, you'll enjoy a range of benefits, including 20 days' holiday plus a personal day, rising to 22 days after 12 months, as well as flexible working and access to wellbeing services.

Your Responsibilities

  • Ensure van and trays are clean and tidy at all times.
  • Load van as required, checking roadworthiness before departure.
  • Communicate with customers about order changes, substitutions, and refunds.
  • Take care of products/deliveries as if they were your own.
  • Deliver during customers' designated time slots.
  • Call customers before arrival if early, and store/centre if running late.

Your Qualifications

  • A valid UK/EU/EEA driving licence (full or automatic) with no more than 3 penalty points.
  • The ability to work independently and as part of a team.
  • Excellent communication and customer service skills.

Why Join Us?

We're passionate about creating a workplace that's inclusive, supportive, and rewarding. Our colleagues are at the heart of everything we do, and we believe in empowering them to deliver exceptional results.



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