Full-time Administrator
4 weeks ago
About the Role
HCRG Care Group is seeking a friendly and kind receptionist/administrator to join our team. As a receptionist/administrator, you will be working with a great team of full-time and part-time receptionists/administrators and a welcoming wider team.
Main Responsibilities
- Welcome patients both face-to-face and on the phone.
- Gain an understanding of where and how to signpost patients to the most appropriate person in the surgery that can help them.
- Contribute to the smooth running of the administrative process by undertaking admin roles, calling patients to encourage them to book for poor health prevention appointments, covering the reception from 08:00 - 20:00 on a rota basis.
- Meet the telephone answering targets so our patients aren't kept waiting on the phone.
About Us
HCRG Care Group is a leading independent provider of community health and care services. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.
What We Offer
- A salary of £ per hour and access to our group pension.
- Membership of my Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you.
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates.
- Online and face-to-face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post-trauma support, legal, debt and life management help, as well as career coaching and counselling.
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise.
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year.
- The pride of working for an organisation committed to the highest clinical and quality standards: with most of our rated services holding good or outstanding ratings from the Care Quality Commission.
- Free tea, coffee and milk at your base location.
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