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Fire and Security Dispatcher

2 months ago


Salford, Salford, United Kingdom Marlowe Fire and Security Full time
Job Title: Fire and Security Dispatcher/Coordinator

We are seeking a highly organized and detail-oriented Fire and Security Dispatcher/Coordinator to join our team at Marlowe Fire and Security. As a key member of our operations team, you will be responsible for coordinating fire and security operations, scheduling, and planning to ensure seamless delivery of our services to our customers.

Key Responsibilities:
  • Coordinate fire and security operations, including scheduling and planning to ensure timely and efficient delivery of services.
  • Monitor and manage fire and security systems, including alarm communications and fire suppression systems.
  • Collaborate with internal departments, including engineering, customer service, and supply chain, to ensure effective communication and coordination.
  • Develop and maintain strong relationships with clients, including regular communication and updates on fire and security operations.
  • Process and manage orders, including ensuring timely completion and invoicing.
  • Monitor and report on fire and security operations, including identifying areas for improvement and implementing changes as needed.
Requirements:
  • At least 6-12 months of experience in an office-based environment, preferably in a customer service or dispatch role.
  • Demonstrable experience in a fire and security-related field, including alarm communications and fire suppression systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal departments and external clients.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Basic Microsoft Excel skills, including data inputting, sorting, and filtering.
What We Offer:
  • A competitive salary, with opportunities for progression and professional development.
  • A comprehensive benefits package, including a Royal London Pension, life assurance, and free parking on-site.
  • A dynamic and supportive work environment, with opportunities for growth and advancement.
  • A range of training and development opportunities, including in-house training and external courses.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual with a passion for fire and security, we encourage you to apply for this exciting opportunity.