Customer Service Coordinator

5 days ago


Bradford, Bradford, United Kingdom Incommunities Full time

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team in Bradford. This role will provide administrative support to the Community Safety team, ensuring the delivery of excellent services to our customers.

Job Description

In this role, you will assist the Community Safety Manager and Team in delivering services to the business by completing various delegated admin tasks. You will run or assist with projects for the Community Safety Team, complete administration tasks, and participate as a key member of the team in providing a quality customer-oriented service.

Responsibilities:
  • Assist the Community Safety Manager and Team in delivering services to the business.
  • Run or assist with projects for the Community Safety Team.
  • Complete administration tasks, including witness statements, case file management, referrals to litigation, surveys, case chronologies, and evaluations.

The ideal candidate will have some knowledge and understanding of Anti-Social Behaviour and social housing, excellent admin skills, and proficiency in Microsoft packages including Excel. A full driving license is required for on-site inspections. The salary for this position is £30,000 - £35,000 per annum, depending on experience.

Benefits

This role offers a range of benefits, including 28 days annual leave, option to buy and sell annual leave, training and development opportunities, and access to an Employee Assistance Programme. Our Hub provides exclusive discounts and savings at over 800 retailers, and we offer corporate health scheme membership and local gym membership discounts.



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