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Savings Customer Liaison Specialist
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Savings Customer Ambassador at The Nottingham Building Society.
Key Responsibilities- Provide exceptional customer service to our savings customers, responding to their queries and concerns in a timely and professional manner.
- Work closely with our sales team to promote our savings products and services, identifying opportunities to increase customer engagement and loyalty.
- Develop and maintain strong relationships with our customers, understanding their needs and preferences to deliver tailored solutions.
- Collaborate with internal stakeholders to ensure seamless customer experiences across all touchpoints.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Strong product knowledge and understanding of the savings market, with the ability to advise customers on their options.
- Proven track record of delivering exceptional customer service, with a focus on customer satisfaction and loyalty.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- A competitive salary of £22,500.
- A comprehensive benefits package, including pension scheme and life insurance.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
