Executive Director of Client Engagement

3 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom DPD Group UK Full time
Business Growth Opportunity
Join DPD Group UK as a Senior Sales and Service Executive and contribute to our business growth and customer satisfaction goals. In this senior role, you will lead sales efforts to acquire new customers and expand existing relationships, driving revenue growth and ensuring seamless service delivery.

About the Role
As a Senior Sales and Service Executive, you will develop and implement action plans to achieve revenue targets, monitor customer performance, and ensure timely handovers of new accounts to account owners. Your expertise in Salesforce will enable you to create accurate opportunities and maintain data integrity.

Key Responsibilities:
  • Develop and execute sales strategies to achieve revenue targets.
  • Monitor customer performance and implement corrective action plans as needed.
  • Facilitate smooth handovers of new accounts to account owners within 8 weeks.
  • Maintain accurate records in Salesforce and update sales data regularly.

Requirements:
This role requires an excellent telephone manner, a proven track record of success in direct sales at a senior level, and a tenacious attitude to drive business growth in a fast-paced environment.

What We Offer:
As a valued member of our team, you will enjoy benefits such as holiday trading, free life assurance, onsite car parking, and discounted shopping from leading retailers. We also offer free eye tests and support with glasses costs for employees who use screens regularly.

About Us:
DPD Group UK is a Disability Confident Employer and a Valuable 500 company committed to delivering world-class service and sustainability. We aim to be the UK's most sustainable delivery company, and we're excited to have you join our journey.

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