Administrative Support Officer
4 weeks ago
About the Role
We are seeking an experienced and skilled Administrative Support Officer to join our team at University Hospitals of Leicester NHS Trust. As an Administrative Support Officer, you will be responsible for providing high-quality administrative support to our clinical teams, ensuring the smooth running of our services and providing an excellent patient experience.
Key Responsibilities
- Provide administrative support to our clinical teams, including preparing patient records, booking appointments and managing correspondence.
- Ensure the accurate and timely completion of administrative tasks, including data entry and record-keeping.
- Provide a high level of customer service to patients, visitors and staff, responding to queries and resolving issues in a professional and courteous manner.
- Work collaboratively with other teams to ensure the effective delivery of our services.
- Contribute to the development and implementation of administrative processes and procedures to improve efficiency and effectiveness.
Requirements
- Good communication and interpersonal skills, with the ability to work effectively with patients, visitors and staff at all levels.
- Excellent administrative skills, with the ability to work accurately and efficiently in a fast-paced environment.
- Ability to work independently and as part of a team, with a flexible approach to work and a willingness to adapt to changing priorities.
- Knowledge of hospital systems and procedures, with experience of working in a healthcare setting.
About Us
University Hospitals of Leicester NHS Trust is a leading provider of healthcare services in the East Midlands, with a reputation for excellence and a commitment to delivering high-quality patient care. We are proud to be a diverse and inclusive employer, with a workforce that reflects the communities we serve.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and inclusive work environment.
- Access to training and development opportunities.
How to Apply
If you are a motivated and experienced administrative professional looking for a new challenge, we would welcome your application. Please submit your application, including your CV and a covering letter, to [insert contact details].
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