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Administrative Support Officer

1 month ago

Loughborough, Leicestershire, United Kingdom Brook Street NMR Full time

Job Title: Admin/ Customer Service

Job Summary: We are seeking an experienced Administrative Support Officer to join our team at Brook Street NMR. As an Administrative Support Officer, you will provide exceptional customer service via telephone, progress cases through the Court/Tribunal system, and perform various administrative tasks.

Key Responsibilities:

  • Provide customer service via telephone
  • Progress cases through the Court/Tribunal system
  • Problem solving and referring to problem solving hubs and comprehensive guidelines
  • Inputting data onto the system
  • Preparing papers
  • Creating and updating records
  • Email correspondence
  • General administration duties

Requirements:

  • Previous experience in administration and call handling
  • Exceptional communication skills
  • Good computer skills overall
  • Strong organisational and time-management abilities
  • Good attention to detail
  • The ability to adapt to change

About Brook Street NMR: We are a leading recruitment agency providing temporary and permanent staffing solutions to clients across various industries. We are committed to delivering exceptional service and supporting our clients and candidates in achieving their goals.