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Supporter Care Coordinator
2 months ago
Job Summary:
Norfolk Wildlife Trust is seeking a Supporter Care Assistant to provide administrative support and customer service in the Trust's membership and supporter care team.
Key Responsibilities:
- Provide administrative support to the membership and supporter care team
- Offer customer service to members and supporters via various channels
- Utilize CRM database to manage member and supporter interactions
- Collaborate with team members to achieve team goals and objectives
- Contribute to the development and implementation of membership and supporter care strategies
Requirements:
- Administrative experience with a focus on customer service
- Proficiency in Microsoft Office packages
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Experience with CRM databases is an asset
Working Arrangements:
This is a part-time position, working 21 hours per week, with a flexible schedule that includes Mondays and Tuesdays.
What We Offer:
Norfolk Wildlife Trust is a dynamic and supportive work environment that values its employees. We offer a competitive salary and opportunities for professional growth and development.
