Fitness and Reception Lead

14 hours ago


Barnet, Greater London, United Kingdom David Lloyd Clubs Full time

David Lloyd Clubs is proud to offer a unique opportunity for a talented individual to take on the role of Fitness and Reception Lead.

About the Role

This position involves leading the fitness and reception teams in providing exceptional customer service and ensuring that our facilities meet the highest standards of cleanliness and safety.

Key Responsibilities
  1. Customer Service: Provide excellent customer service to our members and respond to their queries and concerns in a timely and professional manner.
  2. Team Leadership: Lead and motivate the fitness and reception teams to achieve excellent service standards.
  3. Safety and Security: Ensure that our facilities are safe and secure for our members and staff.
Requirements
  • Bachelor's degree in hospitality, management, or a related field.
  • Minimum 2 years of experience in managing a team in a service-led facility.
  • Excellent communication and leadership skills.
Salary and Benefits
  • A competitive salary of £32,000 - £35,000 per annum.
  • A comprehensive benefits package, including free club membership for you and your family.
  • Opportunities for career progression and professional development.


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