Community Development Lead
1 month ago
The role of Local Lived Experience Lead is to build community/service user networks and experience of co-production approaches to ensure that the voice of lived experience shapes the system change work within the programme.
You will be a part of a wider Lived Experience Team, working in a range of voluntary and community sector organisations across County Durham to support the development and delivery of transformation.
The key responsibilities of this role include:
- Co-ordinating and supporting people with lived experience to ensure their voice informs and shapes the day-to-day work, projects, direction, and decision-making within the mental health transformation programme.
- Working with the collective leadership team within the Durham East, Durham West and Chester-le-Street area hub to support the transformation of services across the system.
- Developing and facilitating community focus groups/forums/surveys/one-to-one meetings to identify themes and issues around the operational work and support with identifications of matters for systemic change that will positively affect people with multiple and complex needs.
- Supporting the development of people's confidence and skills within the hub.
- Being an active part of the Lived Experience Steering group, holding the CMHT Steering Group accountable for engagement and involvement of service users, carers, families, and the community when making decisions.
- Working collaboratively with other Local Lived Experience Leads across the County to share learning and practice, contributing to service improvement/systems change and amplifying the lived experience voice in CMHT.
- Contributing to providing and developing service user responses through development and maintenance of networks with partner agencies and stakeholders.
- Contributing to the creation and development of a diverse and inclusive culture across the transformation.
- Contributing to the delivery of training, shared learning, and the development of online resources.
- Promoting wider awareness of the transformation project, with the focus of raising a greater understanding of the role of lived experience in it.
- Positively promoting a positive image of people with mental health conditions and learning disabilities.
- To comply with PCP's policy & procedures, including safeguarding (adults and children) and other compliance procedures.
- To assist marketing and engagement work and use creative techniques to gather views from the communities we support.
- To collate appropriate monitoring and evaluation information to support the achievement of agreed targets and outcomes within the project or service.
- To carry out all responsibilities in line with the organisation's Equality & Diversity Policy.
- To undertake any training and development deemed appropriate.
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