Partnership Development Manager

2 days ago

Milton Keynes, Milton Keynes, United Kingdom Kinetic Full time
Job Title: Partnership Manager

The Partnership Manager is a key role within Kinetic, responsible for driving revenue growth and customer satisfaction through strategic partnerships and account management.

Key Responsibilities:
  • Develop and execute partnership strategies to drive revenue growth and expand market presence.
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Collaborate with internal teams to assess and define tailored solutions that meet client needs and specifications.
  • Analyze and respond to RFPs/RFIs, manage contract negotiations, and oversee the preparation and administration of addendums.
  • Implement both tactical and strategic approaches to guarantee that customer accounts are not just satisfied but delighted with the services provided.
Skills and Knowledge:
  • Consultative selling skills to understand and address client needs.
  • Strong discovery skills to uncover key information and insights to inform sales strategies.
  • Ability to articulate the return on investment (ROI) of products or services to potential clients.
  • Objection handling skills to effectively address and overcome client objections.
  • Coachable and open to feedback and willing to learn and adapt.
  • Strong business acumen to apply knowledge to sales.
  • Negotiation skills to achieve favourable outcomes.
  • Closing skills to successfully close deals and secure commitments.
  • Strong communication skills to effectively communicate with clients and internal teams.
Benefits:
  • Opportunity to work with a leading technology company in the university accommodation and conferencing sector.
  • Excellent training and support with the opportunity for further professional development.
  • Performance-related bonus scheme.
  • 25 days annual holiday allowance plus bank holidays off.
  • 2 wellbeing days a year to rest and recharge.
  • Christmas shut-down period for a well-deserved break.
  • Company contribution to pension.
  • A flexible benefits package, which is customisable by you.

Kinetic was founded in 1998 with one aim: to develop the most innovative software to help university accommodation and conferencing teams deliver the best student and customer experiences possible.

Fast forward 25 years, and we are now the technology partner of choice to the world's leading universities and colleges.

We supply mission-critical software for over 350 customers, from the University of Nevada Las Vegas to Monash in Australia... Not to mention over 80% of universities in the UK.

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