Customer Engagement Specialist
3 weeks ago
At Staffline Group, we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.
We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.
Your Career Path:
As a Customer Engagement Specialist, you will be responsible for engaging with customers, understanding their needs, and promoting our company's products and services. This is an exciting opportunity to join a dynamic team with fantastic earning potential. Our Customer Engagement Specialists can earn up to £35,000-£45,000 per annum (uncapped commission structure).
Key Responsibilities:
- Handling warm outgoing calls and online enquiries.
- Building rapport with customers to understand their needs.
- Qualifying the suitability of products for customers.
- Highlighting the benefits of the company's products and services.
Requirements:
- Excellent telephone manner.
- Ability to build rapport and demonstrate patience with customers.
- Reliable, motivated, and results-driven.
- Maintain a positive attitude in all situations.
Benefits:
- A basic salary of £25,000 with the potential to earn £35,000-£45,000 per annum (uncapped commission structure).
- Paid full induction training.
- Career progression opportunities - we promote from within.
- Annual pay reviews.
- Regular competitions and team incentives.
- Social events, including BBQs, bingo nights, and charity runs.
- Fresh fruit, pizza days, and other treats.
- Paid volunteer day annually.
- Pension scheme and limited private healthcare coverage.
- Access to company events, employee discounts, and a wellbeing programme.
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