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  • Residential Lodge Manager

    4 weeks ago

    Exeter, Devon, United Kingdom Churchill Estates Management Ltd Full time

    About the RoleChurchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of the lodge, and maintaining a safe and secure...

Residential Lodge Manager

1 month ago

Exeter, Devon, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an experienced and customer-focused Residential Lodge Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of the lodge, and maintaining a safe and secure environment.

Key Responsibilities
  • Manage the maintenance of the property, including coordinating contractors and suppliers
  • Provide a first-class service to residents, responding to their needs and concerns
  • Organize activities and events to enhance the resident experience
  • Manage the site's health and safety, ensuring compliance with regulations
  • Develop and maintain relationships with residents, contractors, and internal stakeholders
Requirements
  • Proven experience in a customer-facing role, preferably in a residential or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Knowledge of health and safety regulations and procedures
What We Offer
  • A competitive salary of £18,500 per annum
  • A rent-free, 2-bedroom apartment on-site
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Thorough induction programme and ongoing training

We are committed to providing a positive and supportive work environment, and we offer a range of benefits to support your well-being and career development.